Terms of Service

Last Updated: 26 Feb 2025

1. About Us

Business Name: The Wise Otter
Operated by: SEVEN SOLSTICE (UEN: 53471192L)
What We Do: We provide an AI-powered math tutoring service. It helps Singapore students solve math questions and learn math concepts.

2. How to Contact Us

Reach us at: [email protected]
Use this email for support, refunds, disputes, or any questions.

3. Subscriptions and Cancellation

You can subscribe to The Wise Otter on our website.
Cancel your subscription anytime by using the cancellation option on our site.
After cancellation, you'll keep access until your current billing period ends.
We don't charge extra fees for cancelling.

4. Refunds and Disputes

Not happy? Email us at [email protected] for refunds or disputes.
We'll review your request and reply within 5 business days.
Refunds are up to us. We may offer them for issues like technical problems.
Since this is a digital service, we don't accept returns. Contact us if you need help.

5. Important Disclaimers

AI Limitations: Our AI tries to give accurate math answers and explanations. But it's not perfect. We're not responsible if it gets something wrong. Check the answers yourself.
Service Issues: We can't promise the service will always work without interruptions. We're not liable for downtime or glitches.
Your Responsibility: You must use our service legally. We're not responsible if you don't.
No Liability: SEVEN SOLSTICE isn't liable for any damages from using The Wise Otter, as far as the law allows. This includes mistakes by the AI or service problems.

6. Our Content

Everything on The Wise Otter—like text, software, and graphics—belongs to SEVEN SOLSTICE.
It's protected by copyright laws.
Don't copy or share it without our permission.

7. Laws That Apply

These terms follow Singapore laws.
Any legal disputes will be handled in Singapore courts.

8. Updates to These Terms

We can change these terms anytime.
New terms will be posted here.
Keep using the service, and you agree to the updates.

9. Using Our Service Outside Singapore

We made this for Singapore students.
If you use it elsewhere, follow your local laws. We're not responsible if you don't.

10. Promotions

Sometimes, we run promotions.
Each one will have its own rules, shared when the promotion starts.

Extra Notes

No Returns: This is a digital service, so we don't offer returns. Email us if something's wrong.
Privacy: We care about your data. Check our separate Privacy Policy for details on what we collect and how we protect it.

By using The Wise Otter, you agree to these terms. Thanks for choosing us!